What is the primary objective of case management in healthcare?

The primary objective of case management in healthcare is to promote quality, safe, and cost-effective care. This approach focuses on coordinating all aspects of a patient’s health needs, ensuring they receive appropriate services while also making efficient use of healthcare resources. Case managers work to evaluate patient needs, develop care plans, and facilitate interactions between patients and various healthcare providers. By doing so, they enhance the quality of care while ensuring that interventions are effective and economical.

In this context, case management directly addresses a patient's entire healthcare journey, which includes assessing individual needs, providing education, and advocating for necessary services to optimize health outcomes. This systematic approach ultimately aims to improve patient satisfaction and health results while managing costs effectively, making it an essential component of modern healthcare delivery.